Browse Tutorials and Educational Opportunities
This section is designed to help you to maximize this benchmarking application. Courses, podcasts, articles and various tools are available to help you apply the ASOAnalytics results to improve efficiency and identify areas of opportunity for your specific practice.
The video tutorials below provide general instructions for navigating the website, as well as key definitions for completing each survey. You'll also find guidance on interpreting the report results.
Watch to discover the common features of the ASOAnalytics website and learn how to keep your account up to date, add users, and complete surveys.Play Video
Definitions and Reporting
This tutorial will ensure you compare your practice to similar practices by helping you understand common terminology used in the demographic survey and formats used throughout the ASOAnalytics application, including which definitions may be slightly different in ASOAnalytics than in your practice.Play Video
Before completing the provider productivity survey, watch this video for guidance on preparing the right reports to complete the survey.Play Video
Learn the different reporting formats and how to interpret the benchmarking information by watching this brief overview about the ASOAnalytics provider productivity reports.Play Video
Learn which pre-requisite surveys and new data are required and take a walk through completing the Staff Productivity Benchmarking Survey. See an example of how individual benchmarking surveys build upon each other.Play Video
A quick walk through of this demo on the staff compensation survey shows users how to enter data for any of the ASOAnalytics staff compensation surveys. View sample reports and learn how to apply filters to the results by marketplace type, number of providers, or base/effective rate of pay.Play Video
The educational series is designed to help administrators in two key areas: 1) make it easier to gather and participate in benchmarking; 2) apply the information in practical daily management and decision-making processes.
Understanding & Using Provider Productivity Benchmarks
In this webinar, the presenters review provider productivity benchmark definitions and the early results from ASOAnalytics. After providing brief descriptions of the most commonly used provider productivity benchmarks, they provide case studies and describe how administrators use these results in practical ways to create financial analysis of opportunities and use the benchmarking results to continuously improve their practice performance.
Do I Have the Right Number of Staff?: Using Benchmarks to Predict Staffing Needs
Presenters Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting present on historic staffing benchmarks and the challenges of predicting staffing needs, common measures and benchmarks to use in creating a staffing plan and forecast staffing needs, and how to use data to justify organizational changes/staff hiring.
Staff Compensation Plans
Learn about staff compensation philosophies and get an overview of the information needed to do a thorough compensation review, including the process for gathering salary data, job descriptions, and more. Presenters Joe Theine, MBA, COE and Elizabeth Holloway, COE, CPSS, PHR, discuss how to analyze practice benefits, review the roll-out of a new plan, and cover ways to communicate changes in benefits to employees.
Diagnosing the Health of Your Revenue Cycle Management Functions
Speakers Matthew Chapman, MHA, COE, OCS of Key Whitman Eye Center and Andrew Maller, MBA, COE of BSM Consulting outline the most important key performance indicators used to diagnose common issues that can result in delayed payment from insurance and patients. Plus get an overview of the ASOAnalytics Revenue Cycle Management and Staff Productivity Surveys to learn how to use industry benchmarks to set goals for billing collection performance.
ASOA hosts BSM Consulting’s Maureen Waddle for a webinar designed to help administrators examine and improve operating efficiency. Improving efficiency in practices is mandatory as reimbursement stays flat and expenses increase. This webinar focuses on financial efficiency and the use of benchmarks to help understand financial performance.
EyeTalks Radio periodically presents topics related to benchmarking.
BENCHMARKING FOR BETTER
Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized benchmarking experts in the field of ophthalmology, discuss the top three benchmarks that can help administrators assess the health of their practice and offer tips for using benchmarks for sound business decisions.
A NEW BENCHMARKING TOOL
Host Joe Theine, Practice Administrator at Four Corners Eye, interviews Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized experts in the field of ophthalmology to discuss ASOAnalytics as a gamechanger for benchmarking your practice with a true apples-to-apples comparison.
This library of articles allows better understanding of benchmarking and how to use benchmarking for financial analysis and identification of operational improvements.
- BENCHMARKING FOR OPHTHALMOLOGY PRACTICES
- BENCHMARKING: A TOOL TO ENHANCE OPTICAL PROFITABILITY
- BENCHMARKING: CAN THE NUMBERS LEAD YOU ASTRAY?
- CASE STUDY: USING BENCHMARKING DATA TO FACILITATE PERFORMANCE IMPROVEMENT
- A NEW BENCHMARK – YOUR “OPHTHALMIC RESOURCE UTILIZATION SCORE”
- BENCHMARKING RETINA PRACTICES
- BREAK-EVEN ANALYSIS: A CRITICAL COMPONENT IN FINANCIAL DECISION MAKING
- DASHBOARD REPORTS MAKE A PICTURE WORTH 1,000 WORDS
- INFORMATION ADVANTAGE: USING DATA TO IMPROVE YOUR PRACTICE
- IT’S ALL IN THE NUMBERS: HOW ADMINISTRATORS CAN IMPROVE THEIR PRACTICE’S FINANCIAL WELL-BEING
- TACKLING TECHNICIAN PRODUCTIVITY
- USING BENCHMARKING TO BE A BETTER MANAGER