Browse Tutorials and Educational Opportunities

ASOAnalytics Tutorials
Courses/Webinars
Podcasts
Articles

This section is designed to help you to maximize this benchmarking application. Courses, podcasts, articles and various tools are available to help you apply the ASOAnalytics results to improve efficiency and identify areas of opportunity for your specific practice.

ASOAnalytics Tutorials

The video tutorials below provide general instructions for navigating the website, as well as key definitions for completing each survey. You'll also find guidance on interpreting the report results.

ASOAnalytics
Navigation

Watch to discover the common features of the ASOAnalytics website and learn how to keep your account up to date, add users, and complete surveys.

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DEMOGRAPHICS SURVEY
Definitions and Reporting

This tutorial will ensure you compare your practice to similar practices by helping you understand common terminology used in the demographic survey and formats used throughout the ASOAnalytics application, including which definitions may be slightly different in ASOAnalytics than in your practice.

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PROVIDER PRODUCTIVITY
Survey Definitions

Before completing the provider productivity survey, watch this video for guidance on preparing the right reports to complete the survey.

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PROVIDER PRODUCTIVITY
Reports Overview

Learn the different reporting formats and how to interpret the benchmarking information by watching this brief overview about the ASOAnalytics provider productivity reports.

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Staff Productivity
Survey Tutorial

Learn which pre-requisite surveys and new data are required and take a walk through completing the Staff Productivity Benchmarking Survey. See an example of how individual benchmarking surveys build upon each other.

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Courses/Webinars

The educational series is designed to help administrators in two key areas: 1) make it easier to gather and participate in benchmarking; 2) apply the information in practical daily management and decision-making processes.

Understanding & Using Provider Productivity Benchmarks

In this webinar, the presenters review provider productivity benchmark definitions and the early results from ASOAnalytics. After providing brief descriptions of the most commonly used provider productivity benchmarks, they provide case studies and describe how administrators use these results in practical ways to create financial analysis of opportunities and use the benchmarking results to continuously improve their practice performance.

Do I Have the Right Number of Staff?: Using Benchmarks to Predict Staffing Needs

Presenters Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting present on historic staffing benchmarks and the challenges of predicting staffing needs, common measures and benchmarks to use in creating a staffing plan and forecast staffing needs, and how to use data to justify organizational changes/staff hiring.

Podcasts

EyeTalks Radio periodically presents topics related to benchmarking.

BENCHMARKING FOR BETTER
Business Decisions

Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized benchmarking experts in the field of ophthalmology, discuss the top three benchmarks that can help administrators assess the health of their practice and offer tips for using benchmarks for sound business decisions.

A NEW BENCHMARKING TOOL

Host Joe Theine, Practice Administrator at Four Corners Eye, interviews Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized experts in the field of ophthalmology to discuss ASOAnalytics as a gamechanger for benchmarking your practice with a true apples-to-apples comparison.

Articles

This library of articles allows better understanding of benchmarking and how to use benchmarking for financial analysis and identification of operational improvements.

BSM® Article Library
AE Administrative Eyecare Article Library